Still, Prudential’s massive size and decent capital ratio means it should have plenty of assets to fall back on. Its COMDEX score was especially low compared to the other major Fortune 100 insurers on this list like New York Life and MassMutual. Prudential did not score quite as well in terms of financial strength. Power’s annuity customer satisfaction survey. It has both a lower customer complaint number as well as a high ranking on J.D. Prudential also scores highly for customer satisfaction. It works with both individuals and workplace plans. It sells all the main types of annuities. Prudential sells annuities nationwide as well as in D.C. This makes sense as Prudential is also one of the largest global financial companies, ranking high in the Fortune 100. With annual premiums over $22 billion, Prudential is the largest issuer of annuities on our list. Customer complaints: 100% below average.Availability: 42 states (AK, AR, AS, AZ, CA, CO, DC, GU, HI, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MO, MS, MT, NC, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY).In addition, it has a strong capital ratio. Pacific Life has an excellent COMDEX score, and it has decent financial strength ratings from both AM Best and S&P Global. In fact, they didn’t receive a single one during the most recent year measured by the NAIC. Pacific Life also has the very best score for customer complaints. Pacific Life offers an excellent selection of different types of annuities including variable, fixed index, fixed and immediate annuities. It does not operate nationwide though, missing some states primarily in the Northeast. Pacific Life has since expanded to sell throughout most of the country. It still has its headquarters near the Pacific Ocean, in Newport Beach, Calif. Pacific Life launched over 150 years ago in Sacramento, Calif. Availability: All 50 states, the District of Columbia, the U.S.If you’re interested in a MetLife Annuity, you’ll need to convince your company’s human resources to use them, or you’ll have to go through Brighthouse Financial. It split this business off into a separate company, called Brighthouse Financial. MetLife no longer sells annuities to individuals. MetLife is a major player in this sector, with a large market share and great customer satisfaction. It focuses on selling lifetime income products that can be used in workplace retirement plans, like a 401(k). Today, MetLife primarily sells insurance, investment products and annuities through group benefit programs. Over time, MetLife grew into one of the largest life insurance and annuity companies in the country. life insurance industry, tracing its roots back to 1864, when it started by selling insurance to Civil War soldiers and sailors. Availability: All 50 states, the District of Columbia and Puerto Rico.Thanks to all of these benefits, MassMutual ranks as our pick for the top annuity company of 2023. For annuities, MassMutual offers a full product selection including fixed, fixed index, variable and immediate annuities. MassMutual delivers fantastic customer service, and has an incredibly low customer complaint ratio. MassMutual’s financial stability is supported by a very strong capital ratio. The company has earned the highest possible AM Best rating, the second-highest possible S&P Global credit rating and a nearly perfect COMDEX score. MassMutual is our pick for the best annuity company because it has an incredibly secure financial foundation. MassMutual’s headquarters are in Springfield, Mass., and the company operates nationwide. They are one of the oldest and largest insurance companies in the country. The Massachusetts Mutual Life Insurance Company, MassMutual for short, has been in business since 1851.
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